:root{--w-bg: #ffffff;--w-bg-subtle: #faf9f7;--w-surface: #ffffff;--w-border: #e5e2dc;--w-border-subtle: #f0ede8;--w-text: #1a1a2e;--w-text-secondary: #6b6b7b;--w-text-tertiary: #9c9ca8;--w-accent: #F5A623;--w-accent-hover: #D4910E;--w-accent-subtle: rgba(245, 166, 35, .06);--w-user-bubble: #1a1a2e;--w-user-text: #ffffff;--w-assistant-bubble: #FFF8EC;--w-assistant-text: #1a1a2e;--w-sidebar-bg: #f5f3ef;--w-sidebar-hover: #edeae4;--w-sidebar-active: #e5e2dc;--w-radius: 10px;--w-radius-lg: 14px;--w-font: "DM Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", system-ui, sans-serif;--w-shadow-sm: 0 1px 2px rgba(0,0,0,.04);--w-shadow-md: 0 2px 8px rgba(0,0,0,.06);--w-transition: .15s cubic-bezier(.4, 0, .2, 1);--widget-bg: var(--w-bg);--widget-header-bg: var(--w-surface);--widget-header-text: var(--w-text);--widget-user-bubble: var(--w-user-bubble);--widget-user-text: var(--w-user-text);--widget-assistant-bubble: var(--w-assistant-bubble);--widget-assistant-text: var(--w-assistant-text);--widget-input-bg: var(--w-surface);--widget-input-border: var(--w-border);--widget-accent: var(--w-accent);--widget-border-radius: var(--w-radius);--widget-font: var(--w-font);--widget-sidebar-bg: var(--w-sidebar-bg);--widget-sidebar-hover: var(--w-sidebar-hover);--widget-sidebar-active: var(--w-sidebar-active);--widget-sidebar-text: var(--w-text);--widget-sidebar-muted: var(--w-text-secondary);--widget-sidebar-border: var(--w-border)}[data-theme=dark]{--w-bg: #080d19;--w-bg-subtle: #0c1222;--w-surface: #131c2e;--w-border: #1a2538;--w-border-subtle: #162030;--w-text: #e8edf5;--w-text-secondary: #8b95a9;--w-text-tertiary: #5a6478;--w-accent: #F5A623;--w-accent-hover: #D4910E;--w-accent-subtle: rgba(245, 166, 35, .08);--w-user-bubble: #F5A623;--w-user-text: #080d19;--w-assistant-bubble: #131c2e;--w-assistant-text: #e8edf5;--w-sidebar-bg: #050a12;--w-sidebar-hover: #0c1222;--w-sidebar-active: #162030;--w-shadow-sm: 0 1px 2px rgba(0,0,0,.2);--w-shadow-md: 0 2px 8px rgba(0,0,0,.3)}.widget-loader{position:fixed;top:0;right:0;bottom:0;left:0;display:flex;align-items:center;justify-content:center;background:var(--w-bg);z-index:50;transition:opacity .2s ease}.widget-loader.hidden{opacity:0;pointer-events:none}.widget-loader__spinner{width:28px;height:28px;border:3px solid var(--w-border);border-top-color:var(--w-accent);border-radius:50%;animation:loader-spin .8s linear infinite}@keyframes loader-spin{to{transform:rotate(360deg)}}.merchant-id-screen{position:fixed;top:0;right:0;bottom:0;left:0;display:flex;align-items:center;justify-content:center;background:var(--w-bg);z-index:40;padding:24px}.merchant-id-screen__card{max-width:360px;width:100%;text-align:center}.merchant-id-screen__icon{color:var(--w-accent);margin-bottom:16px;opacity:.7}.merchant-id-screen__title{font-size:16px;font-weight:600;color:var(--w-text);margin-bottom:20px;line-height:1.4}.merchant-id-screen__field{text-align:left;margin-bottom:16px}.merchant-id-screen__field label{display:block;font-size:12px;font-weight:600;color:var(--w-text-secondary);margin-bottom:6px;text-transform:uppercase;letter-spacing:.5px}.merchant-id-screen__field input{width:100%;padding:10px 14px;border:1px solid var(--w-border);border-radius:var(--w-radius);background:var(--w-surface);color:var(--w-text);font-size:14px;font-family:var(--w-font);outline:none;transition:border-color var(--w-transition),box-shadow var(--w-transition)}.merchant-id-screen__field input:focus{border-color:var(--w-accent);box-shadow:0 0 0 3px #f5a6231a}.merchant-id-screen__field input::placeholder{color:var(--w-text-tertiary)}.merchant-id-screen__error{font-size:12px;color:#ef4444;margin-top:6px;min-height:18px}.merchant-id-screen__submit{width:100%;padding:10px 16px;background:var(--w-accent);color:#fff;border:none;border-radius:var(--w-radius);font-size:14px;font-weight:600;font-family:var(--w-font);cursor:pointer;transition:background var(--w-transition)}.merchant-id-screen__submit:hover{background:var(--w-accent-hover)}.merchant-id-screen__submit:disabled{opacity:.5;cursor:not-allowed}*,*:before,*:after{margin:0;padding:0;box-sizing:border-box}html,body{height:100%;overflow:hidden;font-family:var(--w-font);font-feature-settings:"cv02","cv03","cv04","cv11";background:var(--w-bg);color:var(--w-text);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}button:focus-visible,.widget-btn:focus-visible,.widget-feedback-btn:focus-visible,.widget-quick-actions__btn:focus-visible,.widget-welcome-hero__btn:focus-visible,.widget-follow-up__btn:focus-visible,.widget-retry-btn:focus-visible,#widget-send:focus-visible,#widget-input:focus-visible{outline:2px solid var(--w-accent);outline-offset:2px}#widget-root{display:flex;height:100%;overflow:hidden}#widget-sidebar{width:260px;min-width:260px;height:100%;background:var(--w-sidebar-bg);border-right:1px solid 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12px}#sidebar-conversations::-webkit-scrollbar{width:3px}#sidebar-conversations::-webkit-scrollbar-track{background:transparent}#sidebar-conversations::-webkit-scrollbar-thumb{background:var(--w-border);border-radius:2px}.sidebar-group{margin-bottom:4px}.sidebar-group__label{font-size:10.5px;font-weight:600;text-transform:uppercase;letter-spacing:.5px;color:var(--w-text-tertiary);padding:10px 10px 4px}.sidebar-item{display:flex;align-items:stretch;width:100%;padding:0;margin-bottom:1px;background:transparent;border:none;border-radius:8px;color:var(--w-text);font-family:var(--w-font);cursor:pointer;text-align:left;transition:all var(--w-transition);position:relative;overflow:hidden}.sidebar-item:before{content:"";position:absolute;left:0;top:4px;bottom:4px;width:3px;border-radius:0 3px 3px 0;background:var(--w-accent);opacity:0;transition:opacity 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24px;color:var(--w-text-tertiary);text-align:center}.sidebar-empty__icon{opacity:.2;margin-bottom:4px}.sidebar-empty span{font-size:13px;font-weight:500;color:var(--w-text-secondary)}.sidebar-empty__sub{font-size:11.5px!important;font-weight:400!important;color:var(--w-text-tertiary)!important}#widget-main{flex:1;display:flex;flex-direction:column;min-width:0;height:100%;background:var(--w-bg)}#widget-header{display:flex;align-items:center;justify-content:space-between;padding:0 12px 0 10px;height:48px;min-height:48px;background:var(--w-surface);border-bottom:1px solid var(--w-border);flex-shrink:0}.header-left{display:flex;align-items:center;gap:8px}.header-right{display:flex;align-items:center;gap:4px}#sidebar-toggle{display:flex;align-items:center;justify-content:center;width:30px;height:30px;background:none;border:none;color:var(--w-text-secondary);cursor:pointer;border-radius:6px;transition:all var(--w-transition)}#sidebar-toggle:hover{background:var(--w-sidebar-hover);color:var(--w-text)}.header-agent{display:flex;flex-direction:column;gap:0}#widget-title{font-size:13.5px;font-weight:600;color:var(--w-text);line-height:1.2;letter-spacing:-.02em}.header-agent__status{display:flex;align-items:center;gap:4px;font-size:11px;color:var(--w-text-tertiary);font-weight:400}.status-dot{width:6px;height:6px;border-radius:50%;background:#22c55e;display:inline-block}#widget-close,#widget-clear-chat,#widget-switch-merchant,#widget-theme-toggle{display:flex;align-items:center;justify-content:center;width:30px;height:30px;background:none;border:none;color:var(--w-text-tertiary);cursor:pointer;border-radius:6px;transition:all var(--w-transition)}#widget-close:hover,#widget-clear-chat:hover,#widget-switch-merchant:hover,#widget-theme-toggle:hover{background:var(--w-sidebar-hover);color:var(--w-text)}#widget-theme-toggle .theme-icon-sun{display:none}#widget-theme-toggle .theme-icon-moon,[data-theme=dark] #widget-theme-toggle .theme-icon-sun{display:flex}[data-theme=dark] #widget-theme-toggle .theme-icon-moon{display:none}#widget-messages{flex:1;overflow-y:auto;padding:20px 28px 12px;display:flex;flex-direction:column;gap:14px;scroll-behavior:smooth}#widget-messages.read-only{opacity:.6}.widget-message{display:flex;gap:10px;max-width:82%;animation:msg-in .25s ease-out}@keyframes msg-in{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}@keyframes widget-fadeIn{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.widget-message--user{align-self:flex-end;flex-direction:row-reverse}.widget-message--assistant{align-self:flex-start}.widget-message__avatar{width:28px;height:28px;border-radius:8px;flex-shrink:0;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:600}.widget-message--assistant .widget-message__avatar{background:var(--w-accent);color:#fff;border-radius:50%}.widget-message--assistant .widget-message__avatar svg{width:18px;height:18px}.widget-message--streaming .widget-message__avatar{animation:widget-avatar-pulse 1.8s ease-in-out infinite}@keyframes widget-avatar-pulse{0%,to{box-shadow:0 0 #f5a6234d}50%{box-shadow:0 0 0 6px #f5a62300}}.widget-message--user .widget-message__avatar{background:var(--w-user-bubble);color:var(--w-user-text)}.widget-message__body{display:flex;flex-direction:column;min-width:0}.widget-message--user .widget-message__body{align-items:flex-end}.widget-message__bubble{padding:10px 14px;border-radius:var(--w-radius);font-size:13.5px;line-height:1.6;word-break:break-word;letter-spacing:-.005em}.widget-message--user .widget-message__bubble{background:var(--w-user-bubble);color:var(--w-user-text);border-bottom-right-radius:4px}.widget-message--assistant 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2px;font-variant-numeric:tabular-nums}.widget-feedback-row{display:flex;gap:6px;margin-top:6px;padding:0 2px;align-items:center}.widget-feedback-question{font-size:11px;color:var(--w-text-tertiary);margin-right:2px}.widget-feedback-btn{display:inline-flex;align-items:center;justify-content:center;height:24px;padding:0 10px;border:1px solid var(--w-border);border-radius:12px;background:transparent;color:var(--w-text-secondary);font-size:11px;font-weight:500;cursor:pointer;transition:all var(--w-transition)}.widget-feedback-btn:hover{background:var(--w-accent-subtle);color:var(--w-accent);border-color:var(--w-accent)}.widget-feedback-thanks{font-size:11px;color:var(--w-text-tertiary);font-style:italic;animation:msg-in .2s ease-out}.widget-loading__label{font-size:11px;color:var(--w-text-tertiary);margin-left:4px}.widget-loading{display:flex;gap:4px;padding:4px 0}.widget-loading span{width:6px;height:6px;border-radius:50%;background:var(--w-accent);animation:widget-bounce 1.4s ease-in-out infinite both}.widget-loading span:nth-child(1){animation-delay:-.32s}.widget-loading span:nth-child(2){animation-delay:-.16s}@keyframes widget-bounce{0%,80%,to{transform:scale(.5);opacity:.3}40%{transform:scale(1);opacity:1}}.widget-stream-cursor:after{content:"";display:inline-block;width:2px;height:1em;background:var(--w-accent);margin-left:1px;vertical-align:text-bottom;animation:widget-cursor-blink .8s step-end infinite}.widget-message--streaming .widget-message__bubble{min-height:20px}@keyframes widget-cursor-blink{0%,to{opacity:1}50%{opacity:0}}.widget-toast{position:sticky;top:0;z-index:10;padding:10px 16px;font-size:13px;font-family:var(--w-font);border-radius:0 0 var(--w-radius) var(--w-radius);animation:widget-toast-in .2s ease-out}.widget-toast--warning{background:#fff3cd;color:#856404;border-bottom:1px solid #FFEEBA}.widget-toast--error{background:#f8d7da;color:#721c24;border-bottom:1px solid #F5C6CB}@keyframes 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rgba(239,68,68,.15);background:#ef44440a!important}.widget-retry-btn{display:inline-block;margin-left:8px;padding:2px 10px;font-size:12px;font-family:var(--w-font);font-weight:600;color:var(--w-accent);background:transparent;border:1px solid var(--w-accent);border-radius:100px;cursor:pointer;transition:background var(--w-transition),color var(--w-transition)}.widget-retry-btn:hover{background:var(--w-accent);color:#fff}.widget-stream-error{margin-top:8px;padding:6px 10px;font-size:12px;color:#856404;background:#ffc10714;border-radius:var(--w-radius);border-left:3px solid #FFC107}.widget-badge{display:inline-flex;align-items:center;gap:4px;padding:1px 8px;border-radius:100px;font-size:10.5px;font-weight:600;text-transform:uppercase;letter-spacing:.3px}.widget-badge:before{content:"";width:5px;height:5px;border-radius:50%}.widget-badge--SETTLED{background:#22c55e14;color:#15803d}.widget-badge--SETTLED:before{background:#22c55e}.widget-badge--PENDING{background:#f59e0b14;color:#b45309}.widget-badge--PENDING:before{background:#f59e0b}.widget-badge--FAILED{background:#ef444414;color:#b91c1c}.widget-badge--FAILED:before{background:#ef4444}.widget-badge--REVERSED{background:#ef444414;color:#b91c1c}.widget-badge--REVERSED:before{background:#ef4444}.widget-badge--PROCESSING{background:#f59e0b14;color:#b45309}.widget-badge--PROCESSING:before{background:#f59e0b}[data-theme=dark] .widget-badge--SETTLED{background:#22c55e1f;color:#4ade80}[data-theme=dark] .widget-badge--SETTLED:before{background:#22c55e}[data-theme=dark] .widget-badge--PENDING{background:#f59e0b1f;color:#fbbf24}[data-theme=dark] .widget-badge--PENDING:before{background:#f59e0b}[data-theme=dark] .widget-badge--FAILED{background:#ef44441f;color:#fb7185}[data-theme=dark] .widget-badge--FAILED:before{background:#ef4444}[data-theme=dark] .widget-badge--REVERSED{background:#ef44441f;color:#fb7185}[data-theme=dark] .widget-badge--REVERSED:before{background:#ef4444}[data-theme=dark] .widget-badge--PROCESSING{background:#f59e0b1f;color:#fbbf24}[data-theme=dark] .widget-badge--PROCESSING:before{background:#f59e0b}#widget-context-panel{flex-shrink:0;border-bottom:1px solid var(--w-border);background:var(--w-bg-subtle);animation:ctx-panel-in .3s ease-out}@keyframes ctx-panel-in{0%{opacity:0;max-height:0}to{opacity:1;max-height:200px}}#widget-context-panel .ctx-snapshot__card{margin-left:0;border:none;border-radius:0;background:transparent}.ctx-snapshot__card{background:var(--w-surface);border:1px solid var(--w-border);border-radius:var(--w-radius);overflow:hidden;margin-left:38px}.ctx-snapshot__top{padding:8px 28px 6px}.ctx-snapshot__status-row{display:flex;gap:12px}.ctx-snapshot__status-item{display:flex;align-items:center;gap:5px}.ctx-snapshot__status-label{font-size:10.5px;font-weight:500;color:var(--w-text-tertiary)}.ctx-snapshot__pills{display:flex;gap:5px}.ctx-snapshot__pill{display:inline-flex;align-items:center;gap:4px;padding:1px 8px;border-radius:100px;font-size:10.5px;font-weight:600;letter-spacing:.2px;line-height:18px}.ctx-snapshot__pill:before{content:"";width:5px;height:5px;border-radius:50%;flex-shrink:0}.ctx-snapshot__pill--green{background:#22c55e14;color:#15803d}.ctx-snapshot__pill--green:before{background:#22c55e}.ctx-snapshot__pill--amber{background:#f59e0b14;color:#b45309}.ctx-snapshot__pill--amber:before{background:#f59e0b}.ctx-snapshot__pill--red{background:#ef444414;color:#b91c1c}.ctx-snapshot__pill--red:before{background:#ef4444}.ctx-snapshot__pill--muted{background:#6b72800f;color:var(--w-text-tertiary)}.ctx-snapshot__pill--muted:before{background:var(--w-text-tertiary)}[data-theme=dark] .ctx-snapshot__pill--green{background:#22c55e1a;color:#4ade80}[data-theme=dark] .ctx-snapshot__pill--amber{background:#f59e0b1a;color:#fbbf24}[data-theme=dark] .ctx-snapshot__pill--red{background:#ef44441a;color:#fb7185}.ctx-snapshot__metrics{display:grid;grid-template-columns:1fr 1fr;border-top:1px solid var(--w-border-subtle)}.ctx-snapshot__metric{padding:8px 28px 10px}.ctx-snapshot__metric+.ctx-snapshot__metric{border-left:1px solid var(--w-border-subtle)}.ctx-snapshot__metric-label{font-size:10px;font-weight:500;text-transform:uppercase;letter-spacing:.5px;color:var(--w-text-tertiary);margin-bottom:1px}.ctx-snapshot__metric-value{font-size:15px;font-weight:700;font-variant-numeric:tabular-nums;color:var(--w-text);line-height:1.35;letter-spacing:-.02em}.ctx-snapshot__metric-sub{font-size:11px;color:var(--w-text-tertiary);margin-top:1px;display:flex;align-items:center;gap:4px}.ctx-snapshot__metric-sub .ctx-snapshot__pill{font-size:9.5px;padding:0 6px;line-height:16px}.ctx-snapshot__alerts{border-top:1px solid var(--w-border-subtle);padding:5px 28px;display:flex;flex-direction:column;gap:3px}.ctx-snapshot__alert{display:flex;align-items:flex-start;gap:5px;font-size:10.5px;line-height:1.4;padding:3px 5px;border-radius:5px}.ctx-snapshot__alert svg{flex-shrink:0;margin-top:1px}.ctx-snapshot__alert--error{background:#ef44440d;color:#b91c1c}.ctx-snapshot__alert--warning{background:#f59e0b0d;color:#b45309}.ctx-snapshot__alert--info{background:#3b82f60d;color:#2563eb}[data-theme=dark] .ctx-snapshot__alert--error{background:#ef444414;color:#fb7185}[data-theme=dark] .ctx-snapshot__alert--warning{background:#f59e0b14;color:#fbbf24}[data-theme=dark] .ctx-snapshot__alert--info{background:#3b82f614;color:#60a5fa}.widget-follow-up{align-self:flex-start;padding:2px 0 2px 38px;animation:msg-in .25s ease-out}.widget-follow-up__btn{padding:6px 14px;border:1px solid var(--w-border);border-radius:100px;background:var(--w-surface);color:var(--w-accent);font-size:12.5px;font-weight:500;font-family:var(--w-font);cursor:pointer;transition:all var(--w-transition);letter-spacing:-.01em}.widget-follow-up__btn:hover{background:var(--w-accent);color:#fff;border-color:var(--w-accent)}.widget-welcome-hero{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:48px 24px 32px;flex:1;min-height:280px;animation:msg-in .35s ease-out}.widget-welcome-hero__avatar{width:56px;height:56px;border-radius:50%;background:var(--w-accent);color:#fff;display:flex;align-items:center;justify-content:center;margin-bottom:16px}.widget-welcome-hero__avatar svg{width:32px;height:32px}.widget-welcome-hero__name{font-size:22px;font-weight:700;color:var(--w-text);letter-spacing:-.02em;margin-bottom:4px}.widget-welcome-hero__tagline{font-size:14px;color:var(--w-text-secondary);margin-bottom:28px}.widget-welcome-hero__actions{display:flex;flex-wrap:wrap;justify-content:center;gap:8px;padding:4px 20px}.widget-welcome-hero__btn{padding:8px 16px;border:1px solid var(--w-border);border-radius:100px;background:var(--w-surface);color:var(--w-text);font-size:13px;font-weight:500;font-family:var(--w-font);cursor:pointer;transition:all var(--w-transition);white-space:nowrap}.widget-welcome-hero__btn:hover{background:var(--w-accent);color:#fff;border-color:var(--w-accent)}.widget-welcome-hero__btn:active{transform:scale(.97)}.widget-quick-actions{display:flex;gap:8px;padding:2px 0 2px 38px;animation:msg-in .25s ease-out;overflow-x:auto;scroll-snap-type:x mandatory;-webkit-overflow-scrolling:touch;scrollbar-width:none;mask-image:linear-gradient(to right,black,black calc(100% - 16px),transparent);-webkit-mask-image:linear-gradient(to right,black,black calc(100% - 16px),transparent)}.widget-quick-actions::-webkit-scrollbar{display:none}.widget-quick-actions__btn{padding:7px 14px;border:1px solid var(--w-border);border-radius:100px;background:var(--w-surface);color:var(--w-text);font-size:12.5px;font-weight:500;font-family:var(--w-font);cursor:pointer;transition:all var(--w-transition);letter-spacing:-.01em;white-space:nowrap;flex-shrink:0;scroll-snap-align:start}.widget-quick-actions__btn:hover{background:var(--w-accent);color:#fff;border-color:var(--w-accent)}.widget-quick-actions__btn:active{transform:scale(.97)}#widget-canned-actions{display:flex;gap:6px;padding:6px 20px 2px;flex-shrink:0;background:var(--w-bg);overflow-x:auto;scroll-snap-type:x mandatory;-webkit-overflow-scrolling:touch;scrollbar-width:none;mask-image:linear-gradient(to right,transparent,black 12px,black calc(100% - 12px),transparent);-webkit-mask-image:linear-gradient(to right,transparent,black 12px,black calc(100% - 12px),transparent)}#widget-canned-actions::-webkit-scrollbar{display:none}#widget-canned-actions:empty{display:none}#widget-canned-actions button{padding:5px 12px;border:1px solid var(--w-border);border-radius:100px;background:var(--w-surface);color:var(--w-text-secondary);font-size:11.5px;font-weight:500;font-family:var(--w-font);cursor:pointer;transition:all var(--w-transition);white-space:nowrap;flex-shrink:0;scroll-snap-align:start}#widget-canned-actions button:hover{background:var(--w-accent);color:#fff;border-color:var(--w-accent)}#widget-canned-actions button:active{transform:scale(.97)}#widget-input-area{padding:8px 28px 12px;flex-shrink:0;background:var(--w-bg)}#widget-input-area.disabled{opacity:.35;pointer-events:none}.input-wrapper{display:flex;align-items:flex-end;gap:0;border:1px solid var(--w-border);border-radius:var(--w-radius-lg);background:var(--w-surface);padding:3px 3px 3px 14px;transition:border-color var(--w-transition),box-shadow var(--w-transition)}.input-wrapper:focus-within{border-color:var(--w-accent);box-shadow:0 0 0 3px #f5a6231a}#widget-input{flex:1;padding:7px 0;border:none;font-size:13.5px;font-family:var(--w-font);resize:none;outline:none;background:transparent;color:var(--w-text);max-height:120px;line-height:1.5;letter-spacing:-.005em}#widget-input::placeholder{color:var(--w-text-tertiary)}#widget-send{width:32px;height:32px;border:none;border-radius:var(--w-radius);background:var(--w-accent);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:all var(--w-transition)}#widget-send:hover{background:var(--w-accent-hover)}#widget-send:active{transform:scale(.95)}#widget-send:disabled{opacity:.25;cursor:not-allowed;transform:none}#widget-messages::-webkit-scrollbar{width:4px}#widget-messages::-webkit-scrollbar-track{background:transparent}#widget-messages::-webkit-scrollbar-thumb{background:var(--w-border);border-radius:2px}#widget-messages::-webkit-scrollbar-thumb:hover{background:var(--w-text-tertiary)}.read-only-banner{text-align:center;padding:6px 16px;background:var(--w-bg-subtle);color:var(--w-text-tertiary);font-size:11px;border-bottom:1px solid var(--w-border)}.voice-call-btn{width:30px;height:30px;border-radius:6px;border:none;background:transparent;color:var(--w-text-tertiary);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all var(--w-transition);flex-shrink:0}.voice-call-btn:hover{background:#22c55e14;color:#22c55e}.voice-call-btn.voice-ringing{color:#22c55e;animation:call-ring .5s ease-in-out infinite}.voice-call-btn.voice-connecting{color:var(--w-accent);animation:call-pulse 1.2s ease-in-out infinite}.voice-call-btn.voice-active{background:#22c55e;color:#fff;border-radius:50%}.voice-call-btn.voice-active:hover{background:#ef4444}.voice-call-btn.voice-active .voice-call-btn__phone{display:none}.voice-call-btn.voice-active .voice-call-btn__hangup{display:block!important}@keyframes call-ring{0%,to{transform:rotate(0)}20%{transform:rotate(10deg)}40%{transform:rotate(-10deg)}60%{transform:rotate(6deg)}80%{transform:rotate(-6deg)}}@keyframes call-pulse{0%,to{opacity:1}50%{opacity:.4}}.voice-overlay{background:var(--w-bg-subtle);border-bottom:1px solid var(--w-border);padding:14px 20px;flex-shrink:0;animation:voice-in .2s ease-out}@keyframes voice-in{0%{opacity:0;max-height:0;padding:0 20px}to{opacity:1;max-height:200px}}.voice-overlay__status{display:flex;align-items:center;gap:10px;margin-bottom:10px}.voice-overlay__bars{display:flex;align-items:center;gap:2px;height:18px}.voice-overlay__bars span{width:2.5px;background:#22c55e;border-radius:2px;animation:bar-wave 1.2s ease-in-out infinite}.voice-overlay__bars span:nth-child(1){height:6px;animation-delay:0s}.voice-overlay__bars span:nth-child(2){height:12px;animation-delay:.15s}.voice-overlay__bars span:nth-child(3){height:18px;animation-delay:.3s}.voice-overlay__bars span:nth-child(4){height:12px;animation-delay:.45s}.voice-overlay__bars span:nth-child(5){height:6px;animation-delay:.6s}@keyframes bar-wave{0%,to{transform:scaleY(.4);opacity:.4}50%{transform:scaleY(1);opacity:1}}.voice-overlay__label{font-size:12.5px;font-weight:600;color:#22c55e}.voice-overlay__timer{font-size:11px;color:var(--w-text-tertiary);font-variant-numeric:tabular-nums;margin-left:auto}.voice-overlay__transcript{font-size:13px;color:var(--w-text);min-height:18px;line-height:1.5;opacity:.75}.voice-overlay__transcript:empty:before{content:"Listening...";color:var(--w-text-tertiary);font-style:italic}.voice-overlay__transcript .transcript-role{font-weight:600;opacity:1;margin-right:3px}.voice-overlay__hangup{display:flex;align-items:center;justify-content:center;gap:6px;margin-top:10px;padding:7px 18px;background:#ef4444;color:#fff;border:none;border-radius:100px;font-size:12.5px;font-weight:600;font-family:var(--w-font);cursor:pointer;transition:all var(--w-transition);width:100%}.voice-overlay__hangup:hover{background:#dc2626}.voice-overlay__hangup:active{transform:scale(.98)}.voice-data-card{align-self:flex-start;max-width:88%;animation:msg-in .25s ease-out}.voice-data-card__inner{background:var(--w-surface);border:1px solid var(--w-border);border-radius:var(--w-radius);padding:12px 14px;font-size:13px;line-height:1.6;color:var(--w-text)}.voice-data-card__header{display:flex;align-items:center;gap:5px;margin-bottom:6px;font-size:10px;color:var(--w-text-tertiary);font-weight:600;text-transform:uppercase;letter-spacing:.5px}.voice-data-card__header svg{opacity:.4}.voice-data-card__inner strong{font-weight:600}.voice-data-card__inner .msg-amount{font-weight:600;font-variant-numeric:tabular-nums}.voice-data-card__inner .msg-link{color:var(--w-accent);text-decoration:none;font-weight:500}.voice-data-card__inner .msg-link:hover{opacity:.75}.voice-overlay.ringing{text-align:center}.voice-overlay.ringing .voice-overlay__status{justify-content:center}.voice-overlay.ringing .voice-overlay__bars span{background:#22c55e;animation:bar-ring .6s ease-in-out infinite alternate}.voice-overlay.ringing .voice-overlay__label{color:#22c55e;font-size:13.5px}.voice-overlay.ringing .voice-overlay__transcript:before{content:"Calling Akiko..."}.voice-overlay.ringing .voice-overlay__hangup{background:var(--w-text-tertiary)}.voice-overlay.ringing .voice-overlay__hangup:hover{background:#ef4444}@keyframes bar-ring{0%{transform:scaleY(.3)}to{transform:scaleY(1.2)}}.voice-overlay.connecting .voice-overlay__bars span{background:var(--w-accent);animation:bar-wave .8s ease-in-out infinite}.voice-overlay.connecting .voice-overlay__label{color:var(--w-accent)}.voice-overlay.connecting .voice-overlay__transcript:before{content:"Setting up your call..."}.status-dot--calling{width:6px;height:6px;border-radius:50%;display:inline-block;background:#f59e0b;animation:status-pulse 1s ease-in-out infinite}.status-dot--oncall{width:6px;height:6px;border-radius:50%;display:inline-block;background:#22c55e}@keyframes status-pulse{0%,to{opacity:1}50%{opacity:.4}}@media(max-width:600px){#widget-sidebar{position:absolute;left:0;top:0;bottom:0;z-index:20;box-shadow:4px 0 16px #0000001a}#widget-sidebar.collapsed{margin-left:-260px}#widget-messages{padding:14px 16px 8px;gap:10px}.widget-message{max-width:92%}.widget-message__avatar{width:24px;height:24px;border-radius:6px}#widget-input-area{padding:6px 16px 10px}#widget-canned-actions{padding:6px 16px 2px}.ctx-snapshot__top{padding:8px 16px 6px}.ctx-snapshot__metric{padding:8px 16px 10px}.ctx-snapshot__alerts{padding:5px 16px}.widget-welcome-hero{padding:32px 16px 24px;min-height:220px}.widget-welcome-hero__avatar{width:48px;height:48px;border-radius:14px}.widget-welcome-hero__name{font-size:19px}.widget-welcome-hero__tagline{font-size:13px;margin-bottom:20px}.widget-welcome-hero__actions{padding:4px 16px;gap:6px}.widget-welcome-hero__btn{font-size:12.5px;padding:7px 14px}.widget-quick-actions,.widget-follow-up{padding-left:34px}}@media(max-width:380px){#widget-messages{padding:10px 12px 6px}#widget-input-area{padding:6px 12px 8px}#widget-canned-actions{padding:6px 12px 2px}.ctx-snapshot__top{padding:8px 12px 6px}.ctx-snapshot__metric{padding:8px 12px 10px}.ctx-snapshot__alerts{padding:5px 12px}.widget-welcome-hero{padding:24px 12px 20px}.widget-welcome-hero__actions{gap:6px;padding:4px 12px}.widget-quick-actions{padding-left:30px}.widget-message__bubble{padding:8px 12px;font-size:13px}#widget-title{font-size:12.5px}.header-right button{width:28px;height:28px}}